Privacy Policy

I'm Haylee Cameron, trading as Appsolute Admin (ABN 11 984 505 983). This policy explains what personal information I collect through Appsolutely Sorted and its website, and how I look after it.

What I collect

What	Examples	Why
Your account details	Name, email, business name, plan, price, trial and billing dates	To set up and run your account and invoice you
Sign-in records	Sign-in date and time, IP address, browser, your two-step sign-in setup	To keep your account secure
What you enter in the app	Your clients' names, contact details, ABN or TFN, dates of birth, tasks, time, notes, BAS figures, and for allied health practices, client log notes	So the app can do its job for you
The "I'm interested" form	Name, email, business, role, number of clients, what you'd like help with	To get back to you about the app
Website visits	Pages viewed and how the page is used, through Google Analytics and Microsoft Clarity cookies on the website	To see what's working on the website. The app itself doesn't use these

If you connect Microsoft Outlook, the app talks to Microsoft directly from your browser using your own Microsoft login. Only the meeting details you choose to bring into Sorted are saved in your account.

Where it's stored

• Your account and everything you enter is stored with Supabase, in their Sydney (Australia) data centre, sent over encrypted connections, and locked so only your own login can open it.
• Nightly backups of each account are kept for 14 days in the same place.
• The app also keeps a working copy and a few backups in your own browser on your device. Signing out clears the working copy.

Who sees it

• Me, only when you ask for help, or when it's needed to fix a fault or keep the app secure.
• The services I use to run the app and my business: Supabase (hosting), Microsoft (email), Xero (invoices), and Google and Microsoft for website analytics. Some of these companies are based overseas and their staff may access information to provide their service.
• Anyone the law requires me to share it with.

I never sell your information or the information you enter about your clients, and I never use it for marketing.

Your rights

• See or correct it. Email me and I'll tell you what I hold about you and fix anything that's wrong. Most of it you can also see and change yourself in the app.
• Take it with you. You can download all of your data at any time from Settings, Account.
• Have it deleted. Ask me and I'll delete your account and everything in it, and confirm by email. Copies in nightly backups drop off within 14 days. I may keep invoices for as long as tax law requires.

If something goes wrong

If I become aware that your information may have been accessed by someone who shouldn't have it, I'll tell you as soon as I can, explain what happened and what I'm doing about it, and notify the Office of the Australian Information Commissioner where the law requires.

Contact and complaints

Email haylee@appsoluteadmin.com.au with any question or complaint about privacy, and I'll reply within 5 business days. If you're not happy with my answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

I'll update this policy when something changes, for example a new service I use. You'll be asked to read and accept the new version in the app.